We understand the growing concern regarding the outbreak of coronavirus (COVID-19) across our communities, and our hearts go out to all who have been affected.

I wanted to personally reach out to you and provide an update on the actions that Ashley HomeStore is taking to support the health and well-being of our communities. As a company, we will continue to take precautions and make decisions with vigilance informed by the latest science-based information.

Keeping our stores clean and safe

At Ashley HomeStore we have always been proud of the cleanliness and presentation of our stores to provide the perfect guest experience. We have implemented a series of precautionary steps including increased cleaning and sanitizing of our stores to help prevent the spread of all germs. In addition to daily cleaning, we have spent time to develop new sanitation requirements, especially in our most frequented areas such as door handles, washrooms, touchscreens and customer service areas.

The bottom line is, we want our guests to feel safe when they enter our stores.

In-home service and delivery

We are working closely with our distribution team to ensure minimal delays as well as adequate sanitation for both the packaging of our products and our delivery trucks.

We continue to run all services as usual as we keep a close eye on the situation. Our delivery team understands the impact of entering your home and do not take this lightly, all members of our team are informed, properly equipped, and ready to make necessary accommodations to ensure your comfort and safety. If guests prefer, we are able to ship to your doorstep or you may pick up at our Distribution Centres.

We continue to share information with our teams on the best ways to keep themselves, their families and our guests safe and healthy. Thank you for being a loyal guest of Ashley HomeStore. We are privileged to serve you and your community and look forward to seeing you soon.

Regards,

Mark Dufresne

We understand the growing concern regarding the outbreak of coronavirus (COVID-19) across our communities, and our hearts go out to all who have been affected.

I wanted to personally reach out to you and provide an update on the actions that Ashley HomeStore is taking to support the health and well-being of our communities. As a company, we will continue to take precautions and make decisions with vigilance informed by the latest science-based information.

Keeping our stores clean and safe

At Ashley HomeStore we have always been proud of the cleanliness and presentation of our stores to provide the perfect guest experience. We have implemented a series of precautionary steps including increased cleaning and sanitizing of our stores to help prevent the spread of all germs. In addition to daily cleaning, we have spent time to develop new sanitation requirements, especially in our most frequented areas such as door handles, washrooms, touchscreens and customer service areas.

The bottom line is, we want our guests to feel safe when they enter our stores.

In-home service and delivery

We are working closely with our distribution team to ensure minimal delays as well as adequate sanitation for both the packaging of our products and our delivery trucks.

We continue to run all services as usual as we keep a close eye on the situation. Our delivery team understands the impact of entering your home and do not take this lightly, all members of our team are informed, properly equipped, and ready to make necessary accommodations to ensure your comfort and safety. If guests prefer, we are able to ship to your doorstep or you may pick up at our Distribution Centres.

We continue to share information with our teams on the best ways to keep themselves, their families and our guests safe and healthy. Thank you for being a loyal guest of Ashley HomeStore. We are privileged to serve you and your community and look forward to seeing you soon.

Regards,

Mark Dufresne

We understand the growing concern regarding the outbreak of coronavirus (COVID-19) across our communities, and our hearts go out to all who have been affected.

I wanted to personally reach out to you and provide an update on the actions that Ashley HomeStore is taking to support the health and well-being of our communities. As a company, we will continue to take precautions and make decisions with vigilance informed by the latest science-based information.

Keeping our stores clean and safe

At Ashley HomeStore we have always been proud of the cleanliness and presentation of our stores to provide the perfect guest experience. We have implemented a series of precautionary steps including increased cleaning and sanitizing of our stores to help prevent the spread of all germs. In addition to daily cleaning, we have spent time to develop new sanitation requirements, especially in our most frequented areas such as door handles, washrooms, touchscreens and customer service areas.

The bottom line is, we want our guests to feel safe when they enter our stores.

In-home service and delivery

We are working closely with our distribution team to ensure minimal delays as well as adequate sanitation for both the packaging of our products and our delivery trucks.

We continue to run all services as usual as we keep a close eye on the situation. Our delivery team understands the impact of entering your home and do not take this lightly, all members of our team are informed, properly equipped, and ready to make necessary accommodations to ensure your comfort and safety. If guests prefer, we are able to ship to your doorstep or you may pick up at our Distribution Centres.

We continue to share information with our teams on the best ways to keep themselves, their families and our guests safe and healthy. Thank you for being a loyal guest of Ashley HomeStore. We are privileged to serve you and your community and look forward to seeing you soon.

Regards,

Mark Dufresne